Teletriage

Overview

When your pet isn’t feeling well, it can be difficult to know how serious their symptoms may be or what you should do next. Veterinary teletriage provides a convenient way to speak with a veterinary professional and receive guidance about your pet’s situation, helping you determine the appropriate next steps.

Whether you’re concerned about a new symptom, an injury, or a change in your pet’s behavior, teletriage can help you better understand when your pet may need veterinary attention.

What Is Veterinary Teletriage?

Teletriage is a service that helps pet owners determine the urgency of a pet’s medical concern and what type of care may be appropriate. A veterinary professional may ask questions about your pet’s symptoms, behavior, medical history, and overall condition to help guide you.

Depending on the situation, you may be advised to:

• Monitor your pet at home

• Schedule a routine or same-day veterinary appointment

• Seek urgent or emergency veterinary care

• Take specific steps while arranging an in-person evaluation

Teletriage can provide helpful guidance when you’re unsure whether your pet’s symptoms require immediate attention.

When Should I Use Teletriage?

You may consider teletriage if you have questions or concerns about your pet’s health and aren’t sure what to do next. Common concerns may include:

• Vomiting or diarrhea

• Changes in appetite or water consumption

• Coughing, sneezing, or other respiratory concerns

• Changes in behavior or energy level

• Minor injuries

• Changes in your pet’s skin or coat

• Concerns about medications

• Changes in urination or bowel movements

• Other new or unusual symptoms

If your pet is experiencing a potentially life-threatening emergency, do not delay care while seeking teletriage advice. Contact an emergency veterinary hospital or seek immediate veterinary care.

Convenient Guidance for Pet Owners

Your pet’s health can change quickly, and having access to veterinary guidance can provide reassurance when you’re uncertain about what to do. Teletriage can help you understand your pet’s symptoms and determine whether an in-person veterinary visit may be appropriate.

Our team is here to help you make informed decisions about your pet’s care and provide guidance based on the information you’re able to share.

Teletriage Does Not Replace an In-Person Veterinary Exam

While teletriage can be a helpful resource, it has limitations. A veterinary professional may not be able to fully evaluate or diagnose your pet without an in-person physical examination and, when appropriate, diagnostic testing.

If an examination is recommended, our team can help you determine the appropriate next step for your pet.

Here When You Need Guidance

When you’re worried about your pet, knowing what to do next can make all the difference. Veterinary teletriage offers a convenient way to discuss your concerns with a veterinary professional and receive guidance about the appropriate level of care.

If you’re concerned about your pet’s health or aren’t sure whether they need to be seen, contact our team to learn more about our teletriage services.